Job Opening: Senior Sales Account Coordinator (F/T) – Chino, CA

 

Main Job Tasks & Responsibilities

Provide excellent customer service; communicate, and coordinate with other departments to resolve tasks. First point-of-contact for general customer inquiries (e.g., pricing, products, scheduling etc). Build and maintain business relationship with customers by providing prompt and accurate service; promote customer loyalty.

 

Duties

  • Process and follow-up on orders, applications, samples, and requests from customers and prospective customers
  • Anticipate and assist customer needs and questions, problem solving
  • Responding promptly to all inquiries by telephone, electronically, and/or in person
  • Cross-selling and educating customer regarding any product or service questions
  • Gather market and competitor information/data
  • Additional customer service and sales support related assignments

 

Qualifications

  • Must have at 3-5+ years of B2B customer service and work experience in foodservice-related industry
  • The ideal candidate will have good writing and communication skills, be resourceful, and be a team player
  • Applicant must be authorized to work in the US
  • Strong computer skills
  • Fluency with Microsoft Excel/Word/Outlook and internet knowledge
  • 10 key skills
  • Bilingual Chinese (Mandarin) preferred

 

Compensation

  • Salary DOE
  • Health/Dental available after three-month probation period
  • 401K after one year employment
  • Other miscellaneous perks may include: up to 50% off at Lollicup® Coffee & Tea corporate-owned stores, Company Dinners, and annual Company Trip.

 

Work Schedule

Monday to Friday, 8:00 AM – 5:00 PM or 9:00 AM – 6:00 PM (one hour lunch break)

 

Please email your resume and cover letter to hr.sales@lollicup.com with “Sr. Sales Account Coordinator” in subject title.

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